Mar 27 2020

URGENT ALERT: COVID-19 UPDATE

Our Pet Health Centers, accredited by the American Animal Hospital Association, are now taking appointments for both the Don and Karen LaRocca Wellness Center and the Alex Lewyt Medical Center (including spay/neuter and dental procedures) while continuing to make sure our community remains as safe as possible. Appointments are being staggered and spaced out for social distancing. We will also be continuing with curbside service. 

For appointments in the Alex Lewyt Medical Center, clients are first driving up to the front of the building with their pets and receptionists, using protective gear and social distancing, will be directing them to a parking space. Owners are filling out necessary paperwork in the car and a veterinary technician is taking the animal into the appointment with the doctor. Then the owner will speak with the veterinarian by cell phone and the pet is returned to the owner along with medications, if needed.

For spay/neuter and other surgical procedures, clients are asked to download this helpful map to make the process easier.

For appointments in the Don and Karen LaRocca Pet Wellness Center, clients are parking in this center’s parking lot and staying in the vehicle. A greeter will meet the owner and check in the pet. Then the same procedures are being followed.

 

We continue to follow the CDC and local government guidelines and regulations. Therefore, please note the following:

Our Pet Health Centers is back to normal business hours, 10am-8pm, for both sick and wellness appointments. We are still requesting for everyone’s safety, and to comply with continued social distancing, that clients call ahead and never just walk in. You can reach our Pet Health Centers at 516-883-2000.

If you have a pet emergency when we are not open, please bring your pet to the nearest emergency center:

Veterinary Referral & Emergency Center of Westbury
609-5 Cantiague Rock Road
Westbury, NY 11590
Main: (516) 420-0000
Fax: (5616) 420-0122

The Animal Medical Center
5 East 62nd Street
New York, NY 10065
(212) 329-8890 

Long Island Veterinary Specialists
163 S. Service Road
Plainview, NY 11803
(516) 501-1700

We appreciate your understanding and wish you, your family and pet(s) good health as we go through this crisis together.

 

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